Remote IT support for Apple teams

Atlas Solutions supports businesses across the US that run on Mac, iPhone, and iPad. Help desk, device setup, management, and security all happen remotely, so your team gets an Apple-focused IT department wherever they work.

Book a free consultation

Or call 704-897-2690

Can a remote IT provider support a Mac team?

Yes. Apple devices are built to be managed remotely. Company Macs enroll themselves when they're first turned on, updates and settings reach them wherever they are, and support happens over a call or a shared screen. Most businesses never need their IT provider in the room.

What remote IT support from Atlas includes

The same service our clients in the Carolinas get, delivered to your team wherever they are.

A help desk that's a text away

Text, call, email, or chat with people who work with Apple every day, and we can see your screen when it helps. Monday to Friday, 8:00 am to 5:00 pm Eastern time.
Laptops that set themselves up

Order Macs direct from Apple, and they ship to each employee and set themselves up the first time they're turned on. We build and run that process. Setup and onboarding
Devices managed from anywhere

Updates, apps, and settings reach every Mac, iPhone, and iPad wherever it is, through Apple Business for small teams and Jamf for larger fleets.
Security that travels

Encryption, sign-in, and security settings on every device, plus the accounts behind them in Google Workspace, Microsoft 365, or Okta. Security and identity
When someone leaves

We lock or erase their devices remotely, close their accounts, and help coordinate getting the hardware back.
IT leadership

A technology plan and budget, security policies, and vendor decisions, without a full-time hire. Fractional CIO

Built for teams that run on Apple

We support Apple-focused and mixed Mac and Windows teams in many industries, from small offices to fully remote companies.

Nonprofits
Schools
Healthcare practices
Financial services
SaaS companies
Design and marketing agencies
Architecture firms
Construction companies
Manufacturers

Our team is based in Davidson, NC. When a project calls for it, we can plan a visit to your office.

Certified by Apple and Jamf

Atlas is an Apple Technical Partner and a Jamf MSP, Integrator, Services Partner, and Reseller, with more than 10 years of helping businesses run on Apple.

See our certifications

What clients say

“Over the past few years I've worked with Atlas Technology Solutions on our JAMF implementation supporting 400+ clients and devices. From the moment I met Chad the owner, I've been impressed not only with his expertise, but his ability listen to our needs and to offer the best solutions for our situations. I’ve worked with many vendors who say they have our best interest in mind, but in reality are looking to offer a whiz bang solution that will pad their wallets. Atlas Technology Solutions generally cares about the client and that’s been demonstrated working side by side on a technical level with them. As a Technology Director that's extremely important to me and my users.”

Charles Long Asheville Schools

“I do a great deal of my work remotely, Atlas possesses a great deal of knowledge, and applies it well in every situation whether I am needing help solving an issue with my VPN, WiFi, email, hard drive capacity, or basic monitoring of my MacBook for any bugs. With his help, I can complete my work efficiently, even if a difficult IT challenge is encountered. Not only are his skillset and solutions both valuable and vital, but he is always friendly, professional, courteous, and eager to assist, which makes it an absolute pleasure working with him. I can't recommend Chad and his team enough for any IT support. You can work with ease and confidence, as you rest assured knowing that his team will handle all your IT needs with excellence!”

Abbi Gordon Life Fellowship

Managed IT Services

We monitor, update, and secure the Mac and Windows computers your team works on, and run the help desk they turn to.
AI Consulting & Governance

We help your team use AI well and safely, from choosing tools to setting rules on the systems you already run.
Security & Identity

We manage the accounts your team signs in with and protect every Mac, iPhone, and iPad.
Networking

We monitor and secure your business network and manage UniFi Wi-Fi, door access, and cameras as one system.